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Penalty Notice Glue Removal


ExSurveyor

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I’m sure a lot of us will be waiting to see what the outcome is with this sticky issue. I hope it is satisfactory as I fear there will be a lot of faith lost in the BA if they don’t handle it well. The time it is taking is not acceptable imo. I suppose it could be a problem for them in that they might be setting a precedent if they agree to some sort of compensation. I doubt that the OP is the only toll payer to have suffered one way or another. 

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Having had an exchnge of emails with a senior ranger,  I have accepted an apology and have suggested enhanced training for the ranger.

If I pursued a claim it would only be taking money  from other toll payers.

My main intention was to raise awareness at a higher level of this unacceptable damage and to alert forum members.

Having achieved that I am going to get on with my holiday. :default_beerchug:

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