Jump to content
  • Announcements

    PLEASE NOTE THAT THE NBN MOBILE APP IS CURRENTLY NOT WORKING

Recommended Posts

3 hours ago, grendel said:

we tried doing the update to fix the other issues people were having, unfortunately this seems to have completely changed the format and lost the link to all the images, i hate it when they change things and everything stops working as it should, we are doing our best to restore normality, but i cant give you a timescale for a fix.

Never a dull moment , and all that.

  • Haha 1
Link to post
Share on other sites
  • Replies 86
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

Popular Posts

Yes yes G, I know I know...the junk covering parts of your screen are my posts. OK OK I get it 

Having had discussions with Ian, I'm told the best we are prepared to run to is a thirty second glance at a photocopy of a fifty pence coin. Along with our undying gratitude, of course! 

Normality and Grendel in the same sentence........ just saying 

Posted Images

if you can read the forum in an almost normal format but have junk covering parts of the screen the 4.2 theme (at the bottom of the page gives an almost useable view of the forum, i can get this on one computer, but on others i get a basic non themed view.

Link to post
Share on other sites

Useful to know that the app is ok. I don’t usually use it preferring the browser even when I’m in my mobile phone. But it’s very useful right now.


Sent from the Norfolk Broads Network mobile app

Link to post
Share on other sites

The big problem is that we are working with the hosts on this and they are in America, so we end up waiting for them, also the staff with the necessary access to access the backups don't work weekends.

Sent from the Norfolk Broads Network mobile app

  • Thanks 1
Link to post
Share on other sites

we have a temporary workaround.

if you can find an image (or missing image icon) and click to open it, it will bring up a security warning, its saying the image links are unsecure (we know they are fine, but its saying the security certificate is invalid) but if you accept to view anyway, then go back, you will see a more normal forum view, that is at least half useful.

the site will then show as non secure, but you will be able to see it.

  • Thanks 1
Link to post
Share on other sites

I've chased them up again today, but no unfortunately the issue is down to a bug with an update and they're taking longer than expected to resolve it.

Once sorted we should be more or less back to normal.

Sent from the Norfolk Broads Network mobile app

  • Thanks 2
Link to post
Share on other sites

This morning Tues 15th at 0712 is the first time I could view owt!  Rest assured we understand the issue is being worked on and there is no pressure from the likes of me to get it sorted.  It'll be when it'll be, but thanks to the bodge it and scarper team for your efforts so far in trying to resolve it.  Appreciated

Griff

Link to post
Share on other sites

Same here Griff,

First time I've been able to get back on.

No photos but text is now showing. Nice to see peeps are still alive and well.

Thanks to the team for working on getting the forum back running for all of us needing our 'fix'!

Link to post
Share on other sites

Welcome back!

Still a bit of a shadow of its former self but workable all the same.

My congratulations and thanks to all concerned in the technical battle!

I don't seem to be able to like Griff's post, so I thought I'd do my own!

Link to post
Share on other sites

we had to wait for the hosts management to come into work as they are the only ones with the access needed, still not fixed, but at least sort of working. we are still working on it though.

Link to post
Share on other sites

Right - Some things are now working, other things are not. But we're getting there.

The problem was caused by a bug in an update for the forum software. This update was quite a big one, so the new look is actually part of the update, though some notable stuff like adverts are currently missing.

The update was done over the weekend while I was out on the Broads, and while I fortunately did have my laptop with me I wasn't able to do much anyway until our hosting company started working on the issue.

For the last three years, the same company has provided the forum software and hosting for us so we don't have to run our own servers and for the most part this does save us a lot of hassle. However, they don't work weekends and are based in the US so don't cover the same hours as us.

Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Restore formatting

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • NBN Mobile App


×
×
  • Create New...

Important Information

For details of our Guidelines, please take a look at the Terms of Use here.