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Not Showing Complete Nbn Home Page In Safari

webntweb

By webntweb
in Site Technical Chat and `How To`

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webntweb

webntweb

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Posted

I have been using Safari in Mac OS 10.12 for many years to access NBN forum and it has worked fine. Recently it has opened every time without showing the complete home page (pic attached) and I can't work out how to sort it.

All other forums and web pages open as they should do.

The home page opens fine in Firefox on the same Mac.

Any ideas please.

 

Screen Shot 2021-11-22 at 10.46.35.png

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Ray

Ray

Posted
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I was thinking something similar, the screenshot is exactly as the page appears on my phone so perhaps you're loading the "mobile" page rather than the full page.

Typing the whole address into the address bar should load the full page whether or not the mobile page is cached.

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Bikertov

Bikertov

Posted
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17 minutes ago, oldgregg said:

That's exactly what's happening - You're seeing the Mobile (or 'responsive') version of the site.

Do you have zoom applied on Safari or have developer tools switched on by accident?

Refreshing the cache etc is unlikely to affect this but it's worth a punt.

That can also happen if you are on a desktop device but have selected the browser option that says to display the mobile site (or visa versa)

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