davidkeir Posted June 23, 2012 Share Posted June 23, 2012 Let me start by saying the holiday itself was nothing short of amazing. but the service and treatment we received from our hire company was utterley disgusting!!!!! Day 1 - collected the boat, asked for some extra tuition on stern mooring, was talked through one example, that went very wrong. but was told you will be fine, drop me off over there. so off we went to rockland staithe, lovely little spot and amazing pub. and so we continued over the next few days without any hiccups. that was until we came to depart the waveney center. I was stuck between a current and a boat and was going nowhere fast. A BIG BIG thanks to B17 Flying forttress for his assistance. that evening our water pump failed, we called the out of hours emergency number. no answer!! we had to wait 15 hours untill the following morninng before calling the yard again, despite messages being left with them. pump replaced plus complaint lodged about very poor battery life, advised to turn down the fridge temperature. And so we come to last night, and our boat sinks!!!! fortunately we were in the yard, i again called the emergency number several times. NO ANSWER!!!! no boat, wet, no bed, 18 mth old daughter, 2300 hrs, disabled father in law. coastguard called. big thanks to the family in the boat next to ours, who after being woken up, assisted us no end. then the engineers arrive, and i kid you not, the first thing said to me was, 'what did you hit?' no concern about the family, just the boat. and so we come to this morning, and the yard owner........ well i think i may jeopordise the legal action if i say anything else. so in short, i will never board a boat again, it was a dream holiday that turned into a nightmare. Quote Link to comment Share on other sites More sharing options...
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