DuncanPritchard

Well Hoseasons still have my cash, they have not paid the boat provider. I checked today. ( told the yard i will book direct with them in future, i don't mind waiting for a legit business and helping them but not a bunch of chralatans) Therefore why no refund? I think CMA will crucify them plus others, lesson learnt will only book direct with yards in future

Like many others i have been unable to have my holiday on the Broads, and it doesn't look like i will get my £1500 back. The voucher no good to me as i have no other free time this year and next year i am off to the states . The damage Hoseasons seem to be doing will no doubt put many off booking with them if you read the comments on trust pilot https://uk.trustpilot.com/review/www.hoseasons.co.uk From now on i will book direct with the yards as i thought i could trust hoseasons, especially when i called before paying the balance of £1300 min early march ( after booking in October 2019) and told if the holiday was cancelled i would get my money back. Now no money back and they have changed the original T&Cs in regards Covid. They are breaking the law but what can you do when they will not engage either by email or phone. Stroll on 2 years when i can retire and get my own boat, missing my old boat on the Thames. Hope all the owners manage a great summer when this is all over. happy cruising/sailing