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VetChugger

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Posts posted by VetChugger

  1. I've watched the Martham crew do a similar thing a few times with their boats at Potter. They load the boat with people and take a long run and go at full speed. Impressive to watch especially after they land and all these folk suddenly appear and get off!

    I think its simple really, these people know their own boats very well and how they respond and behave.

    Trevor

    www.normanboats.co.uk

  2. I'm sorry that my original post seemed to generate a bit of gentle fencing! That was not the intention at all. Maybe I worded it wrong but I was trying to say that Robin's blogs were an indicator towards how good Richardsons service was. They show the customer experience first hand. I wasn't trying to knock the reliability of any boats at all.

    Trevor

    www.normanboats.co.uk

  3. Just the point I'm trying to make! It shows a good response to problems that can and do occur by the very nature of boating. Its reassurring to see Richardsons responding like this. I would almost be tempted to use it as a "reference" to the quality of customer service in unfortunate circumstances if I were Richardsons!

    Trevor

    www.normanboats.co.uk

  4. Now I realise its oft frowned upon to refer to matters from another place but I would be very interested in responses! There is quite a highly publicised voyage on one of Clive's boats running at the moment and the voyage is not entirely incident free shall we say!

    There are two ways of looking at this. The obvious is to carp about a possibly poorly mainatined boat at the beginning of the season.

    But, if you follow the thread and blogs, what becomes apparent is the excellent and prompt and good humoured response from the yard staff and the efficient ('ish) solutions to the problems. Maybe even "i'sh" is a bit unfair because all the problems are separate mechanical issues and each is fixed individually. Just unfortunate that another seems to follow! I also think the yard are fortunate to have such a good humoured hirer on board. Even though his holiday is a tad disjointed because of the breakdowns, humour is maintained and a very positive attitude to the yard despite the problems shines through!

    I would venture to say that this was, therefore, good publicity in terms of "any problems and we will strive to fix them as soon as possible"!

    It will also be interesting to see what the yards response is when the boat goes home on Friday.

    Trevor

    www.normanboats.co.uk

  5. When I bought "Glenmore" and decided to have the topsides rubbed back and varnished someone advised that I consider using Deks olje. The rationale behind it was convincing and I asked Brooms about this. They seemed horrified at the prospect and said it was something they would never use! Unfortunately I didn't question it any further and accepted thier advice based on their "reputation"! Having since read more about the oil I do wish I had investigated much more. When someone else is doing the work for you the major part of the cost is in the labour of course. Given that they reckon to have put six coats of varnish on I do wonder what the actual price difference would have been using Deks olje? Just the cost of the oil itself as against the varnish I suspect.

    Trevor

    www.normanboats.co.uk

  6. Not attractive!! How dare you!! That's a classic Norman/Callumcraft 17 De-Luxe and is around 40 years old!. She earns the de-luxe accolade by virtue of the hardtop canopy. The apparent "bulbous" shape means lots of room for her size and they are a very practical little cruiser.

    I've seen quite a few of these around on the Broads and they have a real sort of "retro" appearance as far as design goes. There used to be or still may be a cracking one at Rockland.

    Rant over

    Trevor

    www.normanboats.co.uk

  7. That's it in a nutshell Howard. At Bramerton we've experienced both instances. Arrived to find it closing at 9pm. Then the instance I mention when, as you suggest, the bar staff were conspicuously sent home at 8.45 and the Landlord was not happy doing his stint!

    I do hope that this has changed as the pub is in a lovely situation with idyllic (for a wide river) free moorings and an electrikery pole for extra comfort in winter!

    Trevor

    www.normanboats.co.uk

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