Great Service

[addicted]

When we returned to the boat in the spring it was to find that our tides clock had stopped working never to go again it seems as we took it to the watch/clock hospital in Norwich and it couldn't be repaired.. The problem was that  we now had holes in the fibreglass in the cockpit where it used to be located that needed something to cover them, preferably another clock the same. Went on line to try and find another, ordered one from Marinespeed only to receive a call from them a few days later to say this item is no longer available. Found one at the  chandlers in Hoveton but they wanted more than £ 25.00 more for it. Found a company in Bridgend called Marinescene who are new to us, maybe someone out there has deal with them before. It was at a price  that was competitive and they sent it exactly when they said they would . the problem was that  it wasn't working properly and kept stopping. they asked us to return it and promptly sent another by courier, with the money for the postage cost incurred in returning the faulty one enclosed. they kept us informed by e mail all through the procedure. Now that's what  I call that good service.  I would certainly use them again and recommend tham.

Regards

Carole

 

 

 

 

 

 

 

[Jbx5]

Have also bought new fenders etc from marinescene, always good prices and service.

regards John

[quo vadis]

Jiffy buys all his outdrives from marine scene, swears by them