One of my daughters is a prescribing pharmacist, previously at Norfolk & Norwich, then in London and now back in Suffolk. That story made her blood boil but then so does the general bed blocking saga. In ten years she's seen it all, some of her stories are not remotely funny. As has been suggested to me, society in general really need to re-evaluate it's relationship with hospitals, their demands on A&E and bed-blocking in particular.
Chris, your story is touching, but thankfully not unique. The care that my mum-in-law received as dementia took its toll is equally heartening. The NHS does us proud, just a pity that it is abused as it is.