SwanR Posted August 20, 2022 Share Posted August 20, 2022 Wondering whether anyone can enlighten me, or find out anything from whoever hosts our community. The new iPhone photo format of .HEIC does not appear to work with posts here. I keep finding that I have to upload to my computer, then save another copy in a different format to use it here. No problem on other sites such as Facebook. Any tips from any other iPhone users? Or any expectation that the forum software will catch this up? It's a pain and will stop me being able to post photos when I'm out and about or on holiday. Quote Link to comment Share on other sites More sharing options...
BryanW Posted August 20, 2022 Share Posted August 20, 2022 Hi Jean On your iPhone go to "Settings", "Camera", "Formats" and tick "Most Compatible", you will then get JPEGs. 1 1 Quote Link to comment Share on other sites More sharing options...
Mouldy Posted August 20, 2022 Share Posted August 20, 2022 Hi Jean. I have an iPhone 13 and find that images I take will upload directly to the Forum, whereas ones on my camera have to be downloaded to my Mac and converted to .jpeg. My phone records .HEIF files. I haven’t tried, but if you go to SETTINGS/CAMERA/FORMATS then select ‘Most Compatible’ and try that to see how you get on. Edit: I’ve just seen that Bryan has suggested that whilst I was typing! 1 Quote Link to comment Share on other sites More sharing options...
SwanR Posted August 20, 2022 Author Share Posted August 20, 2022 Thanks both. I did wonder whether there would be somewhere to change this on the phone itself. Haven’t had it long so still finding things out. 👍 Quote Link to comment Share on other sites More sharing options...
grendel Posted August 20, 2022 Share Posted August 20, 2022 i dont think the forum has ever manage to handle iphone images in their native format Quote Link to comment Share on other sites More sharing options...
grendel Posted August 20, 2022 Share Posted August 20, 2022 there are no restrictions i can see on image types, but maybe the forum software is not recognizing the iphone pictures as images. 1 Quote Link to comment Share on other sites More sharing options...
Mouldy Posted August 20, 2022 Share Posted August 20, 2022 1 hour ago, grendel said: there are no restrictions i can see on image types, but maybe the forum software is not recognizing the iphone pictures as images. Taken with my iPhone this morning and a screenshot showing files details. I have no problem uploading images from my phone direct to the Forum. 1 Quote Link to comment Share on other sites More sharing options...
SwanR Posted August 20, 2022 Author Share Posted August 20, 2022 I'll have to give it another go. :) Quote Link to comment Share on other sites More sharing options...
oldgregg Posted August 20, 2022 Share Posted August 20, 2022 3 hours ago, Mouldy said: Taken with my iPhone this morning and a screenshot showing files details. I have no problem uploading images from my phone direct to the Forum. If you inspect the image you'll see that the forum has converted the HEIF to JPEG. HEIF files are more efficient, but are much less supported than the (now pretty old) JPEG format. I suspect the issue is likely to be with the browser and the version thereof. 1 Quote Link to comment Share on other sites More sharing options...
Mouldy Posted August 20, 2022 Share Posted August 20, 2022 44 minutes ago, oldgregg said: If you inspect the image you'll see that the forum has converted the HEIF to JPEG. HEIF files are more efficient, but are much less supported than the (now pretty old) JPEG format. I suspect the issue is likely to be with the browser and the version thereof. Using Safari on an iPad to upload, if that helps to resolve. Quote Link to comment Share on other sites More sharing options...
oldgregg Posted August 21, 2022 Share Posted August 21, 2022 17 hours ago, Mouldy said: Using Safari on an iPad to upload, if that helps to resolve. Which version? Quote Link to comment Share on other sites More sharing options...
Mouldy Posted August 21, 2022 Share Posted August 21, 2022 47 minutes ago, oldgregg said: Which version? 15.6.1 Quote Link to comment Share on other sites More sharing options...
oldgregg Posted August 22, 2022 Share Posted August 22, 2022 Yeah, so latest production release basically. I think those who are having issues will either be on older versions of iOS, or other non-chromium browsers. Microsoft Edge is a decent browser and these days it's basically Chrome without the spyware. Quote Link to comment Share on other sites More sharing options...
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