Some 16/17 years ago whilst on a flight from Edinburgh we were asked to prepare for emergency landing, turns out a warning light was up suggesting the landing gear had failed to engage. It got worse when a fire was detected in the area of the landing gear and we would be landing with a full escort of emergency vehicles.
Anyway the point is some guy was doing the full panick bit, crying, shouting, getting in a right state so the stewardess tried to calm him and told him to remember the crash position as shown in the demo, "Demo, Demo I didn't watch it I was reading my book"
You can give all the training and video's you like and still get problems, I have probably made every mistake in the book over the years the biggest mistake being complacency, yes that's right "complacency" people are at thier most dangerous when they think they are a expert. :