I was driving from Cheshire to Brundall on Wednesday night and had a full tyre deflation on the A14 about 5 miles from Brampton, this was 8:30pm. I managed to make my way off the A14 to a pub after stopping twice and putting air into the tyre. I then used the inflation stuff that comes with the car instead of a spare. This just oozed out all over the car park. So I rang the asistance line and this is where the fun started. I could go on and on here but to keep it short their solution was to lift the car and take to a secure compound, get me a taxi to Brundall and then with some hope put the fixed car in a dedicated delivery van and deliver it to me at Brundall. How much would that of cost (I'm talking generally as it wouldn't have cost me a penny as its all covered!). Anyway the driver came to take the car at 11pm but there was no sign or telephone call (that I should have received) of anyone coming to collect me. I waited half an hour and the finally got through to the emergencey line, there had been some mix up and nothing yet had been arranged so I couldnt let the driver take it. Instead I spoke to the pub people who were really friendly and made a room up for me. After which I rang the assistance line and said why can't they just get a mobile tyre company to fix my tyre where it was. Eventually at 11 the next morning thats what they did... Can you believe all that for a flat tyre!! I've spared you all the phone calls and angst! but surely their solution is far worse for the client, the planet and costlier than a spare.