webntweb Posted November 22, 2021 Share Posted November 22, 2021 I have been using Safari in Mac OS 10.12 for many years to access NBN forum and it has worked fine. Recently it has opened every time without showing the complete home page (pic attached) and I can't work out how to sort it. All other forums and web pages open as they should do. The home page opens fine in Firefox on the same Mac. Any ideas please. Quote Link to comment Share on other sites More sharing options...
grendel Posted November 22, 2021 Share Posted November 22, 2021 possibly a cache issue, though i dont know macs or safari, can you clear the cache for this site and reload it maybe? 1 1 Quote Link to comment Share on other sites More sharing options...
Ray Posted November 22, 2021 Share Posted November 22, 2021 I was thinking something similar, the screenshot is exactly as the page appears on my phone so perhaps you're loading the "mobile" page rather than the full page. Typing the whole address into the address bar should load the full page whether or not the mobile page is cached. 1 Quote Link to comment Share on other sites More sharing options...
oldgregg Posted November 22, 2021 Share Posted November 22, 2021 That's exactly what's happening - You're seeing the Mobile (or 'responsive') version of the site. Do you have zoom applied on Safari or have developer tools switched on by accident? Refreshing the cache etc is unlikely to affect this but it's worth a punt. 1 Quote Link to comment Share on other sites More sharing options...
Bikertov Posted November 22, 2021 Share Posted November 22, 2021 17 minutes ago, oldgregg said: That's exactly what's happening - You're seeing the Mobile (or 'responsive') version of the site. Do you have zoom applied on Safari or have developer tools switched on by accident? Refreshing the cache etc is unlikely to affect this but it's worth a punt. That can also happen if you are on a desktop device but have selected the browser option that says to display the mobile site (or visa versa) 1 Quote Link to comment Share on other sites More sharing options...
webntweb Posted November 22, 2021 Author Share Posted November 22, 2021 Thanks folks. Found a section in Safari "settings for this website" and the zoom was set at 200%. Don't know how I have managed to do that as I just use the keyboard 'plus' and 'minus' keys to zoom. Quote Link to comment Share on other sites More sharing options...
addicted Posted November 22, 2021 Share Posted November 22, 2021 My computer is always doing things I haven't asked of it I'm glad I'm not on my own in having such a wilful piece of equipment! Carole 1 Quote Link to comment Share on other sites More sharing options...
petersjoy Posted November 22, 2021 Share Posted November 22, 2021 26 minutes ago, addicted said: My computer is always doing things I haven't asked of it I'm glad I'm not on my own in having such a wilful piece of equipment! Carole I have the same problem, It's usually when the cats walked over the keyboard or sat on it. 2 1 Quote Link to comment Share on other sites More sharing options...
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