Sorry to go over old ground,but if our last visit is anything to .go by,they need to up there game.I have been a Chef for most of my life(Sixty years) now working in the trade for over forty years.They were more interested in taking/looking at there phones,then taking to us.There are problems running a pub at Berney,but engage with customers,offer a service,Good food so on.It can be done,but these people are not helping.For me the pub was always the start to the hols.I won't return unless they improve the pub.Perhaps they need to visit others well ran pubs on the broads,i.e. the New Inn Horning ,White Horse Chedgrave,white horse neatishead.These pubs are well run,offering a good service,food and beer.Most of all you feel welcome.I will and have many many times spent large sums of money if sevice,food and drink is good.Berne can again be a good pub,if they take the bull by the horns. Ian