Sounds ike the lady was stressed, did she walk in front waving a red flag.
I dropped in for a coffee and to see somebody this afternoon and there was a spotty faced young man by the barrier cone who told me to park anywhere and yes there was kids walking around carting bags and things to their hire boats.
Agree completely with you about internet causing damage to a business but do feel the thread topic should be aired here considering how many people dine out when on a boat.
Having seen things backstage in upmarket hotels, country clubs, resturants, sandwich bars, and so on in London, Berkshire,and Oxfordshire as a service engineer it needs at least 4 stars before I part with my money.