One of the few times we have hired I noticed that 3 fender were deflated, I asked if they could replace them only to be told not to worry as we had lots more. I did have to clean the hull on our first night as it was so dirty and marked I was embarrassed to drive it.
The inside was spotless it was a shame they didn’t pay the same level of attention to the outside. My very first job at the tender age of 13 was working at Southgate's yard in Horning and my job was to scrub the hulls and clean the windows, all the saucepans were changed and the ones removed placed in a large container to soak. Oh those were the days lol.