My non recyclable bin last week was left un-emptied and when I phoned to complain I was told it was because it had builder's rubble in it. Really? I'm no builder but I had picked up three small bits of concrete from the road outside my house, all picked up with one hand, and disposed of in my bin, it seemed to me to be the right and decent thing to do. I explained that to the articulate gentleman who'd taken my phone call but to no avail, I must take it to the local council tip. Our local tip is the absolute pinnacle of appalling customer management & fine if you have a hour or more to sit in a queue so what should I do? I know, fly tip or better still dispose of it in those handy bins at the Yacht Station. I have every sympathy for those of who abuse the present system, the system itself being patently at fault in that it does not cater for the needs of us as human beings, at least to my way of thinking. Granted that we shouldn't abuse the system but there are occasions when that system does not cater for the very people for whom it was created. No excuse, I know, but perhaps understandable.