Hi Ian,
I asked for four adults to Lowestoft when the conductor came around for fairs & tickets, we had an inkling there was an issue when we went through Acle station but stayed on the train into Yarmouth (a dead end) I asked was the train then going to Lowestoft, the answer was no! I went t the Yarmouth ticket office and explained the situation. The lady there said get back on the conductor should be able to help, a quick sprint to the train we arrived on, we had spent 3 minutes in Yarmouth.
Back on the train the we explained t the conductor again, he wrote us a short note to give to other conductors we would encounter.
We stayed on the train all the way to Norwich and presented our tickets and said note to the next conductor after a 5 minute wait in Norwich. After setting off from Brundall at 10.30 am we arrived in Lowetsoft some two hours later.
Out of the station we went straight into Weatherspoons for a well earned drink and a meal.
Regards
Alan