Amjams Posted August 21, 2019 Share Posted August 21, 2019 I asked an engineer to quote for a job on my engine which he did, then he sent me an invoice. Without mentioning it beforehand! 1 Link to comment Share on other sites More sharing options...
Boatingman Posted August 21, 2019 Share Posted August 21, 2019 Hi Amjams If you did not instruct him to do work do not pay it send back and explain you did not order the work Link to comment Share on other sites More sharing options...
SPEEDTRIPLE Posted August 21, 2019 Share Posted August 21, 2019 10 minutes ago, Amjams said: I asked an engineer to quote for a job on my engine which he did, then he sent me an invoice. Without mentioning it beforehand! Are you saying he`s done the work, or could it be you`ve been mistaken, thinking the "quote" is an invoice?. Seems a bit strange you ask for a quote and they do the work without even speaking to you about it?. Link to comment Share on other sites More sharing options...
OldBerkshireBoy Posted August 21, 2019 Share Posted August 21, 2019 15 minutes ago, Amjams said: I asked an engineer to quote for a job on my engine which he did, then he sent me an invoice. Without mentioning it beforehand! What is the full story? Link to comment Share on other sites More sharing options...
Ray Posted August 21, 2019 Share Posted August 21, 2019 I may be misreading but it sounds like he is charging for preparing a quote, check to see if anything in your original understanding mentions free quotes. There is a difference between estimates and quotes but he should have made it clear before looking at the work. 1 Link to comment Share on other sites More sharing options...
Stranger Posted August 21, 2019 Share Posted August 21, 2019 this engineer needs telling something with an OFF in it somewhere 1 1 Link to comment Share on other sites More sharing options...
SPEEDTRIPLE Posted August 21, 2019 Share Posted August 21, 2019 13 minutes ago, Stranger said: this engineer needs telling something with an OFF in it somewhere Very diplomatically put there Dave 1 Link to comment Share on other sites More sharing options...
NorfolkNog Posted August 21, 2019 Share Posted August 21, 2019 Well I certainly wouldn't use him for the job! 1 Link to comment Share on other sites More sharing options...
Chelsea14Ian Posted August 21, 2019 Share Posted August 21, 2019 I agree with others,and replay thanks but no thanks.Send me a PM will give you s proper Engineer Link to comment Share on other sites More sharing options...
grendel Posted August 22, 2019 Share Posted August 22, 2019 i suppose it depends upon the circumstances, did the engineer have to make a site visit to generate the quote, if so did he indicate either by telling you or on his website or correspondence that a call out fee was chargeable (is it refundable if he then gets the job. if a callout fee is applicable he should have made you aware before he started. 1 1 Link to comment Share on other sites More sharing options...
JawsOrca Posted August 22, 2019 Share Posted August 22, 2019 Yeah you aren't liable for costs unless you have agreed to them at first. I'd certainly reply back and state that clearly an thus they will need to show where you agreed to it. Link to comment Share on other sites More sharing options...
Meantime Posted August 22, 2019 Share Posted August 22, 2019 Bearing in mind the original poster also started this thread, I wonder if there was some sort of oil analysis undertaken to determine the state of engine and bearing wear? If so, I have never known that to be free. It is normally an additional optional item when having a boat survey done. I would imagine there is more to come on this story before any judgements could be made. 3 Link to comment Share on other sites More sharing options...
Vaughan Posted August 22, 2019 Share Posted August 22, 2019 23 minutes ago, EastCoastIPA said: I wonder if there was some sort of oil analysis undertaken to determine the state of engine and bearing wear? I was thinking that myself, as white metal fragments would not be apparent when dipping the oil level, and probably not when changing the oil by sucking it out, as we tend to do in boats. You would probably only know about this if you had removed the sump drain plug. 3 Link to comment Share on other sites More sharing options...
marshman Posted August 22, 2019 Share Posted August 22, 2019 As has been suggested, perhaps we should not be too quick to judge, knowing only half the story! It may sound entirely different from the other side!! 6 Link to comment Share on other sites More sharing options...
Smoggy Posted August 22, 2019 Share Posted August 22, 2019 20 minutes ago, Vaughan said: I was thinking that myself, as white metal fragments would not be apparent when dipping the oil level, and probably not when changing the oil by sucking it out, as we tend to do in boats. You would probably only know about this if you had removed the sump drain plug. Cutting the filter open is the easier way to check for shiny bits of doom, we use a can cutter at work after testing rebuilt engines for those sparkly signs of despair. 1 Link to comment Share on other sites More sharing options...
OldBerkshireBoy Posted August 22, 2019 Share Posted August 22, 2019 12 hours ago, Chelsea14Ian said: I agree with others,and replay thanks but no thanks.Send me a PM will give you s proper Engineer Believe boat is on the south coast so not local. Link to comment Share on other sites More sharing options...
TheLaird Posted August 22, 2019 Share Posted August 22, 2019 1 hour ago, Smoggy said: Cutting the filter open is the easier way to check for shiny bits of doom, we use a can cutter at work after testing rebuilt engines for those sparkly signs of despair. I used to do that at Little Staunton!!!!! Link to comment Share on other sites More sharing options...
Amjams Posted August 22, 2019 Author Share Posted August 22, 2019 16 hours ago, Amjams said: I asked an engineer to quote for a job on my engine which he did, then he sent me an invoice. Without mentioning it beforehand! I wasn't clear, he came and gave me a quote and charged me for the quote without mentioning he was going to beforehand Link to comment Share on other sites More sharing options...
OldBerkshireBoy Posted August 22, 2019 Share Posted August 22, 2019 44 minutes ago, Amjams said: I wasn't clear, he came and gave me a quote and charged me for the quote without mentioning he was going to beforehand Can I ask would you know how long it took him to reach you and how long in total including talking to you was he on site for? Lastly is there any mention of deducting the cost should you go ahead with the work? Link to comment Share on other sites More sharing options...
dnks34 Posted August 22, 2019 Share Posted August 22, 2019 If he has not made it clear there would be a charge for providing a quote from the outset I think its the Engineer at fault here regardless of anything else. Link to comment Share on other sites More sharing options...
OldBerkshireBoy Posted August 22, 2019 Share Posted August 22, 2019 It is clear on my website and I also tell customers verbally when talking to them before I go that there will be a charge to diagnose the situation and this charge will be deducted from the final invoice should they instruct me to continue. Double check that it isn't mentioned somewhere. Link to comment Share on other sites More sharing options...
Amjams Posted August 22, 2019 Author Share Posted August 22, 2019 8 hours ago, Vaughan said: I was thinking that myself, as white metal fragments would not be apparent when dipping the oil level, and probably not when changing the oil by sucking it out, as we tend to do in boats. You would probably only know about this if you had removed the sump drain plug. yes the oil analysis was rubbing his finger along the dipstick and feeling and seeing bits of metal, Im not convinced of this 22 hours ago, Ray said: I may be misreading but it sounds like he is charging for preparing a quote, check to see if anything in your original understanding mentions free quotes. There is a difference between estimates and quotes but he should have made it clear before looking at the work. You're exactly right. there was no mention of charging for a quote and there is no mention on his website either. My a level law suggest to me that have a contract both parties must agree to the terms before it comes into being Link to comment Share on other sites More sharing options...
Amjams Posted August 22, 2019 Author Share Posted August 22, 2019 5 hours ago, OldBerkshireBoy said: Can I ask would you know how long it took him to reach you and how long in total including talking to you was he on site for? Lastly is there any mention of deducting the cost should you go ahead with the work? It's 7 miles he spent about 20 minutes with me and there was no mention of deduction from the final charge Link to comment Share on other sites More sharing options...
Amjams Posted August 22, 2019 Author Share Posted August 22, 2019 4 hours ago, OldBerkshireBoy said: It is clear on my website and I also tell customers verbally when talking to them before I go that there will be a charge to diagnose the situation and this charge will be deducted from the final invoice should they instruct me to continue. Double check that it isn't mentioned somewhere. I have checked, the website is pretty simple, there isnt an awful lot of information and nowhere is their mention of charging for quotes Link to comment Share on other sites More sharing options...
Smoggy Posted August 22, 2019 Share Posted August 22, 2019 How much is he trying to charge you? Link to comment Share on other sites More sharing options...
Recommended Posts